This Privacy Policy describes how www.Realestate-DK.com (the “Site,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit REALESTATE-DK (the “Site”), use, make a purchase from, or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or anyone else whose information we have collected in accordance with this Privacy Policy.
Please read this privacy policy carefully.
We may update this Privacy Policy from time to time, including to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last Updated” date, and take any further steps required by law.
To provide the Services, we collect as set out below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use the information collected about you to communicate with you, provide or improve the Services, comply with all applicable legal obligations, enforce all applicable service terms, and protect or defend the Services, our rights, and the rights of our users or others.
What personal information do we collect?
The type of personal information we collect depends on how you interact with our website and use our services. The term “personal data” includes any information that identifies you, relates to you, describes you, or can be associated with you. The following sections provide a detailed overview of the categories and specific types of personal data we collect.
Information that we collect directly from you
The information that you submit to us directly through our Services may include:
• contact details including your name, address, telephone number, and email address.
• ordering information including your name, billing address, delivery address, payment confirmation, email address, and phone number.
• account information including your username, password, security questions, and other information used for account security.
• Customer Support Information including the information that you include in your communications with us, such as when you send a message through the Services.
• AI/ KI/ CHATGPT are not currently used. Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information. However, this may mean that you are unable to use or access these features.
Information we collect about your usage
We may automatically collect certain information about your interaction with our Services (“Usage Data”). Cookies, pixels and similar technologies (“cookies”) may be used for this purpose. Usage data includes details about how you access and use our website and account — including device and browser information, network connection information, IP address, and other interaction data with our services.
Information received from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf
For example:
• Companies that support our website and services, such as Google, Stripe, Our payment processors, who collect payment information (such as bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you request to fulfill our contract with you.
• When you visit our website, open or click on emails we send you, or interact with our services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information we receive from third parties is treated in accordance with this Privacy Policy. See also the section below Third party websites and links.
How we use your personal information
• Provision of products and services. We use your personal information to provide you with the Services and perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications relating to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other features and functionalities related to your account.
• marketing and advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing and promotional messages via email, SMS, or post and to show you advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our website and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products in accordance with Art. 6, paragraph 1 (f) GDPR.
• Security and fraud prevention. We use your personal information to identify, investigate, or take appropriate action on possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login details with third parties. If you think your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest to ensure the security of our website for you and other customers, in accordance with Art. 6, paragraph 1 (f) GDPR.
• Communicating with you and improving service. We use your personal information to provide you with customer support and improve our services. This is in our legitimate interest to be able to answer you, provide you with effective services and maintain our business relationship with you, in accordance with Art. 6, paragraph 1 (f) GDPR.
Like many websites, we use cookies on our website. We use cookies to operate and improve our website and services (including to remember your actions and preferences), to perform analytics and to better understand user interaction with the services (in our legitimate interest to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our website to better customize the services, products, and advertising on our website and other websites. Most browsers automatically accept cookies by default. However, you can set your browser to remove or reject cookies via the browser control. Please note that removing or blocking cookies may affect your user experience and may result in some of the services, including certain features and general functionalities, not working properly or becoming unavailable. In addition, blocking cookies cannot completely prevent us from sharing information with third parties, such as our advertising partners.
In certain circumstances, we may share your personal information with third parties for contract performance, legitimate purposes, and other reasons subject to this Privacy Policy. These circumstances may include:
• with vendors or other third parties who provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
• with business and marketing partners to provide you with services and advertise for you. Our business and marketing partners use your information in accordance with their own privacy policies.
• When you instruct, request, or otherwise give us your consent to share certain information with third parties, such as to send you products or through your use of social media widgets or login integrations, with your consent.
• with our subsidiaries or elsewhere within our group of companies, in our legitimate interest to run a successful business.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce all applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others. We disclose the following categories of personal information and sensitive personal information about users: for the purposes set out above under“How we collect and use your personal information” and “How we disclose personal information” The following are set out:
Category Recipient categories
• Identifiers such as basic contact details and certain order and account information
• Commercial information, such as order information, purchasing information, and customer support information
• Internet or other similar network activity, such as usage data
• Geolocation data, such as locations that are determined via an IP address or other technical tools
• Vendors and third parties who provide services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
• Business and marketing partners
• Affiliates
We will not use or publish your personal information without your consent or for the purpose of inferring it.
With your consent, we share personal data for the purpose of carrying out advertising and marketing activities as follows.
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on these websites. Information that you provide in public or semi-public places, including information that you share on third party social networking platforms, may also be viewed by other users of the Services and/or users of those third party platforms, without any limitation as to its use by us or third parties. The inclusion of such links by us does not automatically imply endorsement of the content of such platforms or their owners or operators, except as disclosed on the Services.
The Services are not intended for use by children and we do not knowingly collect any personal information from children. If you are the parent or legal guardian of a child who has provided us with their personal information, you can contact us using the contact details below and request that this information be deleted. As of the effective date of this Privacy Policy, we have no actual knowledge that we are “sharing” or “selling” (as those terms are defined in applicable law) from anyone under 16 years of age.
Please note that no security measures are perfect or impenetrable and we cannot guarantee “perfect security.” In addition, the information you send us may not be secure during transmission. We recommend that you refrain from using unsafe channels to share sensitive or confidential information with us. How long we keep your personal information depends on various factors, including whether we need the information to manage your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights set out below with respect to your personal information. However, these rights are not absolute and only apply in certain circumstances. In certain cases, we may reject your request to the extent permitted by law.
• Right of access/information: You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
• Right to delete: You may have the right to request the deletion of personal data we hold about you.
• Right to rectification: You may have the right to request that inaccurate personal information we hold about you be corrected.
• Right to portability: You may have the right to obtain a copy of the personal information we hold about you and, in certain circumstances and with certain exceptions, to request that this information be transferred to a third party.
• Right to object to sale, transfer or targeted advertising: You may have the right to tell us not to “sell” or “share” your personal information or to object to the processing of your personal information for purposes that qualify as “targeted advertising” under applicable data protection laws. Please note: If you visit our website with the “Global Privacy Control” opt-out preference signal enabled, we automatically treat this as a request to object to the “sale” or “sharing” of information for the device and browser that you use to visit the website.
• Restriction of processing: You may have the right to ask us to stop or restrict processing of your personal data.
• Withdrawal of consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent.
• Right to appeal: If we refuse to process your request, you may have the right to appeal our decision. You can do this by responding directly to our refusal.
• Manage communication settings: We may send you promotional emails and you can opt out of receiving these emails at any time by using the unsubscribe option shown in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as about your account or orders.
You can exercise these rights as set out on our website or by contacting us using the contact details below. We will not discriminate against you if you exercise any of these rights. We may need to collect information from you, such as your email address or account information, to verify your identity before we can provide a substantive response to the request. In accordance with applicable laws, you may designate an authorized representative to make requests on your behalf to exercise your rights. Before we accept such a request from a representative, we must provide them with evidence that you have authorized them to act on your behalf. We may also need to confirm your identity with us directly. We will respond to your request in a timely manner, as required by applicable law.
If you have any complaints about the way we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or filing your complaint with your local data protection authority. For the European Economic Area (EEA), you can find a list of competent data protection supervisory authorities here.
Please note that we may transfer, store, and process your personal information outside of the country in which you live. Your personal data is also processed by employees and external service providers and partners in these countries. When we transfer your personal data to countries outside Europe, we rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses or equivalent contracts from the relevant UK authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, please contact us at: email: Info@realestate-dk.com or call 0034 623 60 47 17. In accordance with applicable data protection laws and unless otherwise expressly stated, we are the controller of your personal information.
Use our contact form at www.realestate-dk.com or contact us by phone: + 34 623 60 47 17 If you have already made an agreement with a company we have brokered, please contact them directly using the contact details provided in the contract.
Our offers comply with legal requirements and are updated as far as possible. Realestate-dk, represented by Mr. Daniel Kaufmann, provides information on real estate and its investment opportunities. In addition, the company offers advisory support and the brokerage of services between customers and service providers. The contract partner for all arrangements is exclusively the respective service provider — Mr. Daniel Kaufmann does not assume any contractual responsibility under any circumstances, unless this has been expressly agreed.